Cancellation

We accept order cancellations for products that have not yet been shipped or produced. If your order is cancelled, you will receive a full refund. Please note that we cannot cancel orders for products that have already been shipped.

Returns (if applicable)

We accept product returns. Customers have the right to initiate a return within 14 days of receiving the product. To qualify for a return, the item must be unused, in the same condition as when it was received, and returned in its original packaging. To complete the return process, we require a valid receipt or proof of purchase. Please do not send the product back to the manufacturer.

Customers will be charged a maximum of one shipping fee (including returns); no restocking fees will be applied for product returns.

Refunds (if applicable)

Once your returned item is received and inspected, we will send you an email notification confirming receipt. We will also notify you of the approval or rejection of your refund request. If your refund is approved, the amount will be processed, and a credit will be automatically applied to your credit card or original payment method within a specified number of days.

Late or Missing Refunds (if applicable)

If you have not received your refund, first check your bank account again. If the refund is still pending, contact your credit card issuer—processing times may vary before the refund is officially posted. Next, contact your bank, as there may be additional processing delays. If you have taken these steps and still have not received your refund, please contact us at [insert contact details].

For return address inquiries, please contact our Customer Service team at SMALLCAN CORPORATION.